Shipping eye drops to Alaska or Hawaii

Quell ships to Alaska and Hawaii. Checkout accepts any US address, and the charge is the same as for the lower 48: $10.00 for smaller orders, free with 3 or more bottles. There’s no remote-area surcharge. Orders leave from Brentwood, Tennessee, and the site doesn’t promise a delivery date, so order well before your current bottle runs low.

Does Quell ship to Alaska and Hawaii?

Yes. The shipping rules in the site’s code accept one country, the United States, and set one flat rate for every address in it. Checkout handles an Alaska or Hawaii address exactly as it handles one in Tennessee or Texas. The cart shows the shipping charge before you pay, and it will match what you see on the home page.

What can’t be shipped to is anywhere outside the United States. If you’re in Alaska or Hawaii, you’re inside that line.

How much does shipping to Alaska or Hawaii cost?

• Below 3 bottles: $10.00, charged once per order no matter how many bottles are in it.
• 3 bottles or more: free shipping.
• No extra fee for distance, islands, rural routes or remote towns.
• No promo codes or membership needed for the free threshold; it applies automatically in the cart.

Because the charge is flat, ordering a larger supply at once tends to make more sense from far away. An order of 3 bottles ships to Kodiak for exactly what it costs to ship to Kansas City: nothing. How to get free shipping on Quell walks through the cart math.

How long does shipping to Alaska or Hawaii take?

The site doesn’t publish a delivery window for any address, and it won’t guess one for Alaska or Hawaii. Packages to the farthest states have more distance to cover from Middle Tennessee, and the terms describe any estimate as an estimate, not a commitment. Here’s what you can count on:

• A confirmation email when your payment goes through, with your order number.
• A second email when the package ships, with tracking when it’s available.
• The order status page, where your order number and checkout email show where things stand.

If you need eye drops by a particular date, for a trip or because you’re nearly out, the honest advice is to order early and not count on a specific arrival day.

Planning your supply from far away

Distance changes how you should think about reordering. A package headed to a small Alaska town or a neighbor island has more legs to its trip than one crossing a single state, and every extra leg is a chance for a wait. Running out in the meantime is the thing to avoid. Some practical habits:

• Reorder when you open your second-to-last bottle, not your last.
• Order 3 or more at once if you use Quell regularly; it removes the shipping charge and the urgency.
• Check the expiration date on each bottle when it arrives and use the oldest first.
• Keep the confirmation email; your order number makes any question to us faster.

Quell sends one reorder reminder email after an order, timed to an estimate of when the bottles might run low. From Alaska or Hawaii, it’s wise not to wait for it. How many bottles of eye drops should I order? helps you work out a sensible quantity.

Temperature on a long trip

The label’s storage line reads: Store between 15° to 30°C (59° to 86°F). Packages to Alaska in midwinter or to Hawaii in summer can pass through temperatures outside that range on the way, as any shipment can. Bring the box indoors as soon as you can after delivery, and don’t leave it in a mailbox, on a porch or in a vehicle.

When you open it, check the seal and the liquid. The eye drops have a naturally milky-brown appearance. This is normal and does not indicate a problem with the product. The label also says: If this product changes color. If the tamper seal is broken, the order is damaged or something is wrong, contact us and we’ll replace it. Eye drops shipped in hot or cold weather covers this in more detail.

Rural, village and island addresses

Enter the address where packages actually reach you, exactly as you’d write it for any other delivery, with any unit, lot or apartment number on the second line. If you live off the road system in Alaska, or somewhere on an island where deliveries usually go to a different address than your home, use the one that reliably gets packages. Double-check the ZIP code before you pay, since a wrong digit is harder to fix the farther a package travels. Getting the shipping address right has a short checklist.

Refunds and problems from Alaska or Hawaii

The policy doesn’t change with distance. 30-day refunds on unopened bottles, no need to send them back. Unopened bottles can be refunded within 30 days of delivery, and you don’t ship anything back, which matters when return postage from Juneau or Hilo would otherwise be part of the decision. Damaged, incorrect or broken-seal orders are replaced. Reach us through the contact section or call 615.465.6041, M–F 9AM–5PM CST. That’s Central time, so plan for the difference from Alaska or Hawaii.

Ordering, step by step

• Choose a quantity on the home page; 3 or more ships free.
• Check out as a guest with your Alaska or Hawaii address. Buyers must be 18 or older.
• Pay on the payment provider’s secure page.
• Watch for the confirmation and shipping emails, and track the order at /orders.

Both states have their own pages on the site: Alaska and Hawaii.