The Other information section on an eye drop label

“Other information” is a standard heading on the Drug Facts panel of an over-the-counter eye drop. FDA’s labeling rule, 21 CFR 201.66, places it after Directions and before Inactive ingredients, and reserves it for required or permitted details that don’t belong in the other sections, most often storage. Quell’s section has two lines: Product appears as a milky brown solution, and Store between 15° to 30°C (59° to 86°F).

Where the section sits on the panel

FDA’s rule for over-the-counter labels, 21 CFR 201.66, sets out the headings of a Drug Facts panel in a fixed order, so you can find the same information in the same place on any product. The order is:

• Drug Facts (the title)
• Active ingredient or Active ingredients
• Purpose or Purposes
• Use or Uses
• Warning or Warnings
• Directions
• Other information
• Inactive ingredients
• Questions? or Questions or comments? (optional)

Other information comes seventh, right after the directions and just before the list of inactive ingredients. On a small eye drop box, it’s often a short block near the bottom of the panel. Our guide to reading a Drug Facts label walks through every section.

What goes under Other information

The regulation describes this section as the place for additional information that isn’t covered under the other headings but is required or made optional by an applicable OTC monograph, another OTC drug regulation, or an approved drug application. In practice, on eye drop labels it often holds:

• Storage conditions, usually a temperature range.
• A description of what the product looks like.
• Notes about the packaging, such as how to tell whether it has been opened.

It isn’t a place for marketing. If a statement belongs under Uses, Warnings or Directions, it goes there. Other information collects the practical details left over. If you’re curious about the monograph behind these rules, see what is the OTC monograph for eye drops?

Quell’s first line: what it looks like

The first line of Quell’s Other information section reads: Product appears as a milky brown solution. That’s worth knowing before you open a bottle, because many people expect eye drops to be clear. The eye drops have a naturally milky-brown appearance. This is normal and does not indicate a problem with the product. The color comes from the natural oils in the formula; our guide why is Quell milky brown? explains it.

That line works together with a warning elsewhere on the panel. Under Do not use, the label says: If this product changes color. In other words, milky brown is the expected look, and a change from it is the signal to set the bottle aside. Our guide to what “do not use if it changes color” means covers that warning.

Quell’s second line: storage temperature

The second line reads: Store between 15° to 30°C (59° to 86°F). That’s roughly room temperature in most homes. Practical ways to keep a bottle within the range:

• Keep it in a drawer or cabinet away from radiators, heat vents and sunny windowsills.
• Don’t leave it in a car on a hot afternoon or a freezing night.
• On cold days outdoors, use an inside pocket rather than an outer one.
• When traveling by air, keep it in your carry-on rather than checked luggage.

The label doesn’t call for refrigeration. Our guide should eye drops be refrigerated? goes into that question, and how to store eye drops covers everyday storage.

What Other information doesn’t cover

The section is short, and some things you might look for are elsewhere or not on the panel at all. The expiration date and lot number are printed on the box and bottle, not in the Drug Facts panel. Questions about contact lenses, children, or using Quell with other eye drops aren’t answered here or anywhere on the label, so ask your eye doctor or pharmacist. The warning about egg or bird allergies is under Warnings: Caution should be used in those with egg or bird allergies — For use in the eyes only.

Why it’s worth reading

Many people read the Uses and Directions and skip the rest. Other information tells you what normal looks like and how to keep it that way, which helps you spot a problem before using a drop. If you ever see something on the website that differs from the printed box, follow the box. You can read Quell’s complete panel on our Drug Facts page.

A quick routine when a new bottle arrives: find Other information, check that the contents match the description it gives, and decide where in the house the bottle will live so it stays inside the printed temperature range. Then glance at the same section again whenever a bottle has been somewhere unusual, like a hot car or a cold mailbox.