If the label and the website ever differ

Go with the carton. The terms say so: always read the Drug Facts panel on the carton before use, and the panel printed on the product you receive controls if it ever differs from this website.

Why it is that way round

The label is the document that travels with the bottle. A website can be edited in a minute; the carton in your hand is the version that applies to the bottle inside it.

Where the website’s wording comes from

The Drug Facts page is transcribed from the carton, and the rest of the site’s product wording is drawn from the same source. They are meant to match exactly.

If you notice a difference

Call 615.465.6041, M–F 9AM–5PM CST, and say what you saw and where. We want to hear about any difference, whichever side it turns up on. In the meantime, follow the carton: it is the version that applies to the bottle you have.

Reading the carton

How to read a Drug Facts label walks through each section, so you know where to look for the part that matters to you.